Please Stay Home.
Help Break the Chain of Transmission of COVID-19
The current COVID-19 pandemic situation presents a tremendous challenge to our City, our residents, and to our health care providers. The situation is unlike anything we have experienced before and conditions are changing constantly. Information has been collected on this page to help Markham residents get answers to many common questions. If you have a question that isn’t answered here, please feel free to contact us.
According to PHAC, that means you/they cannot go to school, work, public places, or use public transportation, such as buses and taxis. It also means they can’t go down to the corner store to pick up a few groceries during their isolation. Instead, health agencies are advising people to arrange for someone to deliver groceries and other supplies to their door. If they absolutely must come into contact with others, PHAC advises them to keep at least 2 metres away from them. They should also keep interactions brief and wear a mask. That means no lengthy visits. As an extra precaution, anyone in isolation should take extra care to avoid older adults or those with compromised immune systems or chronic conditions.
For those living with families or roommates in the same home, it’s recommended they have a designated room for their exclusive use. If possible, they should also have their own bathroom. If that’s not possible and they have to share common areas, such as the bathroom or kitchen, health agencies are advising them to use the area last and to thoroughly clean all surfaces after they’re finished. As for laundry, Public Health Ontario said there is no need for people living in the same home as someone in isolation to separate their laundry, but they should wear gloves when handling the clothes.
Supplies to have at home: PHAC has a list of necessary supplies to have on hand during at-home isolation. The list includes:
- Surgical/procedure masks (do not re-use, throw out in the clear garbage bag)
- Eye protection
- Disposable gloves (do not re-use- throw out in the garbage clear bag)
- Disposable paper towels
- Tissues
- Waste container with plastic liner
- Thermometer
- Running water
- Hand soap
- Alcohol-based sanitizer containing at least 60 per cent alcohol
- Dish soap
- Regular laundry soap
- Regular household cleaning products
- Bleach (5 per cent sodium hypochlorite) and a separate container for dilution (1 part bleach to 9 parts water)
- Alcohol prep wipes
https://www.crisisservicescanada.ca/en/ call 1-833-456-4566 or text 45645
Seniors Help Line The Seniors Safety Line is a 24/7, confidential and free resource that provides information, referrals and support in over 150 languages for seniors experiencing abuse. Call 1-866-299-1011 for support. If you are in danger right now, call 911 or your local police
Women’s Assault Line 1-866-863-0511 / 416.863.0511
Talk 4 Healing Indigenous Women’s 1-855-554-4235 (HEAL)
Hope for Wellness Indigeneous counselling and crisis intervention. If you’re experiencing emotional distress and want to talk, contact the toll-free Hope for Wellness Help Line at 1-855-242-3310 or the online chat at hopeforwellness.ca open 24 hours a day, 7 days a week.
Kids Help Line need help now-text connect to 686868 or call 1-800-668-6868 or live chat
Front Line Workers Support Services 1-866-531-2600
ConnexOntario: Adults and frontline workers who are dealing with the realities of COVID-19 can call ConnexOntario at 1-866-531-2600 for mental health, addictions and problem gambling support.
211 Ontario: For information and referrals for community, government, social and health services, including mental health resources across Ontario, call 211 or 1-877-330-3213. Live web chat is also available.
BounceBack: A free, evidence-based cognitive behavioural therapy (CBT) program that offers guided mental health self-help supports for adults and youth 15+ using workbooks, online videos and phone coaching. Call 1-866-345-0224
Resources for health care professionals: Get the latest case definition and guidance for your discipline.
Emergency child care: Some health care and frontline workers can send their children to emergency child care while they are at work.
Find out if you are eligible to send your child to emergency child care.
To get more details about registration, contact your local Child Care Service System Manager
Good to Talk service for Post Secondary Students 1-866-925-5454 and text good2talkon 686868
TeleHealth 1-866-797-0000 – TTY 1-866-797-0007 Get fast, free medical advice
York Region Public Health 1 877-464-9675
Markham Location 4261 Hwy 7, Unionville, ON L3R 9W6 call for hours
Dr. Kurji’s April 6 video update is live on York Region’s YouTube channel.
There’s currently no vaccine to prevent coronavirus disease (COVID-19). Best course of action is STOP THE SPREAD
You can protect yourself and help prevent spreading the virus to others if you:
Do
• Wash your hands regularly for 20 seconds, with soap and water or alcohol-based hand rub
• Cover your nose and mouth with a disposable tissue or flexed elbow when you cough or sneeze
• Avoid close contact (1 meter or 3 feet) with people who are unwell
• Stay home and self-isolate from others in the household if you feel unwell
• STAY HOME unless you need to purchase groceries, STAY HOME
Don’t
• Touch your eyes, nose, or mouth if your hands are not clean
• Self-isolate immediately if you have returned from travel outside Canada.
• Practise physical distancing – stay 2 metres away from others.
• Wash your hands with soap and water thoroughly and often.
• Clean phones and other devices regularly.
Do you have symptoms?
Do not visit an assessment centre unless you have been referred by a health care professional
DO NOT CALL 911 unless there is an emergency.
Use the self-assessment tool to determine how to seek further care or call telehealth Ontario 1 866-797-0000 or your family physician
Take a self-assessment to help determine how to seek further care if you think you have COVID-19 symptoms or have been in close contact with someone who has it.
The Province of Ontario has launched a new user-friendly online portal for the public to easily access their COVID-19 lab test results.
Ontario Together: help fight Coronavirus
Help is welcomed from businesses, researchers and organizations who can supply emergency products and innovative solutions to support the response to COVID-19.
Visit https://www.ontario.ca/page/how-your-organization-can-help-fight-coronavirus
If you need help with your online submission call 1-888-777-0554
Used Gloves and masks are considered garbage and should be set-out in a tied clear plastic bag for bi-weekly clear bag garbage collection. Miller Waste will be leaving behind and “OOPS” stickering all blue boxes that visibly contain gloves and masks as these items are not recyclable.
Coronaviruses are a large family of viruses. Some cause illness in people and others cause illness in animals. Human coronaviruses are common and are typically associated with mild illnesses, similar to the common cold.
COVID-19 is a new disease that has not been previously identified in humans. Rarely, animal coronaviruses can infect people, and more rarely, these can then spread from person to person through close contact.
There have been 2 other specific coronaviruses that have spread from animals to humans and which have caused severe illness in humans. These are the:
Those who are infected with COVID-19 may have little to no symptoms. You may not know you have symptoms of COVID-19 because they are similar to a cold or flu.
Symptoms have included:
- cough
- fever
- difficulty breathing
- pneumonia in both lungs
In severe cases, infection can lead to death.
Symptoms may take up to 14 days to appear after exposure to COVID-19. This is the longest known incubation period for this disease.
Recent evidence indicates that the virus can be transmitted to others from someone who is infected but not showing symptoms. This includes people who:
- have not yet developed symptoms (pre-symptomatic)
- never develop symptoms (asymptomatic)
While experts know that these kinds of transmissions are happening among those in close contact or in close physical settings, it is not known to what extent. This means it is extremely important to follow the proven preventative measures.
Do you think you might have COVID-19?
If you are showing symptoms of COVID-19, reduce your contact with others:
- isolate yourself at home for 14 days to avoid spreading it to others
- if you live with others, stay in a separate room or keep a 2-metre distance
- visit a health care professional or call your local public health authority
- call ahead to tell them your symptoms and follow their instructions
Children who have mild COVID-19 symptoms are able to stay at home with a caregiver throughout their recovery without needing hospitalization. If you are caring for a child who has suspected or probable COVID-19, it is important to follow the advice for caregivers. This advice will help you protect yourself, others in your home, as well as others in the community.
If you become sick while travelling back to Canada:
- inform the flight attendant or a Canadian border services officer
- advise a Canada border services agent on arrival in Canada if you believe you were exposed to someone who was sick with COVID-19, even if you do not have symptoms
- this is required under the Quarantine Act
- the Canada border services agent will provide instructions for you to follow
Have you been on a recent flight, cruise, train, or at a public gathering? Check the listed exposure locations to see if you may have been exposed to COVID-19.
The COVID-19 pandemic is new and unexpected. This situation can be unsettling and can cause a sense of loss of control. It is normal to feel sad, stressed, confused, scared or worried in a crisis. Make sure to care for your mental and physical wellbeing and to ask for help if you feel overwhelmed.
Coronavirus infections are diagnosed by a health care provider based on symptoms and are confirmed through laboratory tests.
Most people with mild coronavirus illness will recover on their own.
If you are concerned about your symptoms, you should self-monitor and consult your health care provider. They may recommend steps you can take to relieve symptoms.
- Stay home
- Wash your hands and do not touch your face
- Drink plenty of fluids
- Get as much rest and sleep as possible
- Distance yourself from others
- Try a hot shower or humidifier to sore throats and coughs
- Lay on your side not your back if possible or sit up to avoid deep congestion in lungs
If you have received a flu vaccine, it will not protect against coronaviruses.
At this time, a vaccine or therapy to treat or prevent this disease has not yet been developed. However, the COVID-19 pandemic has resulted in a global review of therapies that may be used to treat or prevent the disease.
Health Canada is fast tracking the importation and sale of medical devices used to diagnose, treat or prevent COVID-19.
Dr. Kurji, York Regions Medical Officer of Health, will be doing video updates every Friday and Monday. These updates will air on 105.9FM and the Region’s YouTube, Facebook and Twitter channels. Dr. Kurji continues to participate in media interviews.
Interactive dashboard of real-time positive cases can be found at york.ca/covid19.
The Province of Ontario first declared a Health Emergency due to COVID-19 Pandemic on Thursday March 17, 2020 and has since extended the declaration until May 12, 2020.
All orders in council and legislation made under declaration will remain in effect until May 12. Schools will not return May 4th, more information will be forthcoming from the Ministry of Education.
Canada has reached a deal with the US and 3M for tens of thousands of masks
- Canadian companies will produce 30,000 ventilators for Canada and to share extras with other countries
- More than 5,000 Canadian companies have stepped up to help produce made-in Canada PPE supplies
The City of Markham recently announced some financial relief measures for residents and businesses in the City. Unfortunately, our resources, when compared with the Federal and Provincial governments are very limited, and mostly confined to how we collect property taxes. Here’s what was announced:
Benefits for Residents
- No late payment (penalty and interest) charges for residential property taxpayers from April 1, 2020 to December 31, 2020:
- Property owners enrolled in the Preauthorized Payment Program (PPP) who are not able to make their April 1, 2020 tax payment, should contact their bank to stop payment of the April 1 installment
- For PPP payments beyond April 1, 2020 there is an option to opt out of the program at least two weeks in advance of the installment date by completing the cancellation form online.
- Elimination of the 2020 Stormwater Fee of $50
- Deferral of the April 1, 2020 water rate increase of 7.8%
Benefits for Businesses
- No late payment (penalty and interest) charges for non-residential property taxpayers from October 1, 2020 to December 31, 2020
- Deferral of the 2020 Stormwater Fee, a savings of $560 for a property valued at $2M
- Elimination of the April 1, 2020 water rate increase of 7.8%
- Suspension of the Municipal Accommodation Tax from April 1, 2020 to December 31, 2020, to provide relief to hoteliers
(https://www.markham.ca/wps/portal/home/news/markham-approves-tax-and-fee-relief)
It is hoped that landlords will pass along any savings to their tenants.
In addition to these measures, there are other programs that have been implemented to assist individuals and small businesses. Here’s a link to a “simplified” guide, but keep in mind, information is constantly changing:
https://aidguide.ca/?fbclid=IwAR184PwLWrtCFt58QRh9c878M4SG-dWDhRWYaYV5YZQzsp9yFOedOXkotqQ
Emergency child care services are now available to eligible health care and other front-line workers in York Region. Eligible workers can apply online at york.ca/covid19
The CERB is for Canadians who have lost their job, are sick or quarantined or are taking care of someone who is sick with COVID-19. It also covers parents who are forced to stay home without pay because they are taking care of children who are either sick or at home due to daycare or school closures. The CERB apples to anyone losing income who is not eligible for employment insurance.
Even if you are eligible for EI, you can still apply for the CERB instead. And if you’ve already applied for EI after March 15, your application will automatically be considered for the CERB. If you applied before March 15, you will be considered for employment insurance. You will receive the $2,000 benefit every four weeks for four months from the CERB. The program is retroactive to March 15 and will run until Oct. 3.
For more information and to apply:
https://www.canada.ca/en/revenue-agency/services/e-services/e-services-individuals/account-individuals.html
The Markham Food Bank is open to help you, please visit them, no appointment is required and no questions asked at 11-190 Bullock Drive, Markham, ON (905) 472-2437, their hours are:
Tuesday 6pm-7:45pm ; Thursday 12:30pm-2:15pm ; Saturday 9am-10:45am
Other resources: York Region Emergency Food Resources During COVID-19
The novel coronavirus can live on different surfaces, sometimes for several hours, after an infected person coughs or sneezes on them. Aside from person-to-person transmission, the virus can also be spread indirectly, according to the World Health Organization. An infected person can transfer the virus by coughing or sneezing on a surface, or touching their face and then touching a surface. If someone else were to touch the same surface and then their own eyes, mouth or nose, for instance, they could become infected.
Wash Your Hands, Don’t Touch Your Face
COMMON SURFACES
On Cardboard, the virus responsible for causing COVID-19 had a lifespan of about 24 hours; on a Copper surface the novel coronavirus was able to live for up to four hours. Copper is known to be a natural antimicrobial with disinfecting properties. on Plastic the novel coronavirus was discovered; on a Stainless steel surface up to 72 hours after being applied. The strain of the virus responsible for causing COVID-19 was detected up to 72 hours after being applied to. According to the WHO, studies suggest the novel coronavirus cannot be transmitted by air. The respiratory droplets responsible for spreading the virus are too heavy to stay suspended in the air, instead falling onto the floor and nearby objects and surfaces right away. You can, however, become infected if you stand less than two metres away from someone with the virus who has coughed or sneezed.
FOOD – According to the Public Health Agency of Canada, people are not likely to contract COVID-19 through food. The agency says there’s no evidence to suggest that food is a likely source of transmission and as of now, there are no reported cases of COVID-19 being transmitted through food. The CDC adds that the risk of spreading coronavirus through food products is low, given that items are usually shipped over a period of days or weeks at room temperature, or refrigerated if necessary.
PACKAGES – While the PHAC warns that products shipped within or from outside Canada could be contaminated, their risk of spreading COVID-19 remains low. According to the agency, there is no risk of any type of coronavirus entering Canada through parcels or packages. The CDC also claims the U.S. has not seen any cases of COVID-19 associated with imported goods.
Health Canada recommends regularly cleaning and disinfecting hard surfaces and others to limit the spread of COVID-19. To do this, the government agency advises using regular household cleaners according to label directions or diluted bleach. The suggested ratio is one teaspoon of bleach per cup (250 ml) of water or four teaspoons per litre (1,000 ml). This assumes the bleach is 5 per cent sodium hypochlorite, to give a 0.1 per cent sodium hypochlorite solution. Make sure not to use expired bleach and do not mix it with ammonia or any other cleanser.
The CDC also suggests that surfaces be cleaned using water with soap or detergent. Once the surface has been cleaned, it should be disinfected. Health Canada has compiled a list of disinfectants that meet its requirements for use against COVID-19. While these products don’t claim to kill the virus, they can certainly help limit its spread.
According to the CDC, alcohol solutions with at least 70 per cent alcohol can also be used as disinfectants. The U.S. Environmental Protection Agency has compiled a list of approved household disinfectants believed to be effective against COVID-19. It is advised to follow the manufacturer’s instructions for all cleaning and disinfection products.
Frequently touched objects that should be cleaned and disinfected include countertops, door handles, light switches, tables, keyboards, desks, toys, television remotes, electronics, phones, toilets, faucets and sinks.
While auto experts have advised drivers to take their neglected vehicles out for a brief spin once a week to keep the battery charged during quarantine, there are a number of other things they can do to ensure it’s in working condition when it’s time to drive it regularly again.
Kristine D’Arbelles, senior manager of public affairs for the Canadian Automobile Association (CAA), said that while motorists should be taking their vehicles out once a week to prevent the battery from dying and the tires from developing flat spots, they don’t need to go out for long drives.
They can also combine check-up with running other errands, such as buying groceries or picking up medications at the pharmacy. “While it’s important to keep our vehicle in good working order, safety should really be a priority,” she told CTVNews.ca during a telephone interview from Ottawa on Tuesday.
The last thing we want is a whole bunch of cars on the road again with the potential for collisions because then we would be taxing our health-care system, which is already under pressure with the pandemic right now.”
Gatherings for the purposes of religious services, rites or ceremonies are permitted as long as the number of people in attendance, including those presiding over the gathering, is five people or fewer. Funerals would be permitted to proceed with up to 10 people at one time.
Refer to ONTARIO REGULATION. 52/20 for further details.
The Province’s Learn-from-Home program provides supplementary resources for elementary and secondary students to practice math and literacy skills and learn at home. https://www.ontario.ca/page/learn-at-home
To fight spread of COVID-19, Ontario public schools will remain closed for teachers until May 1st, 2020 and to students until May 4th, 2020. Private schools will remain closed until April 13, 2020 according to the Declaration of Emergency which allows closures to be extended for one 14 day period at a time. As these dates come closer, this decision will be re-evaluated based on public health advice. The closure may be extended if necessary to protect the health and safety of students, families and staff.
Learn more about school closures.
Read the letters to Ontario’s parents from the Minister of Education
In addition, Ontario has launched Support for Families, a new program that provides one-time financial support for families to purchase educational materials during the current school and child care closures that are in effect due to COVID-19 (coronavirus outbreak). Under this new program, parents are eligible for a one-time per child payment of:
- $200 for children aged 0 to 12
- $250 for children or youth aged 0 to 21 with special needs
As you may have likely seen on the news, Ontario Premier Doug Ford is calling on volunteers to help. Ontario is seeking those with experience in providing health care who are available to help provincial efforts to prevent and control the spread of COVID 19 if required. All Hands on Deck as he recently said, let’s be prepared, just in case.
https://healthcloudtrialmaster-15a4d-17117fe91a8.force.com/matchingportal/s/
Markham’s Textile Recycling Program is continuing to operate. All textile bins are operational. Please drop off to Markham Textile Bins located at Fire Stations, Community Centres and many other convenient locations throughout the City. With over 147 public access locations and 63 multi residential properties, Markham bins are easy to find.
Please do not leave the items on the ground if the bin is full, let us know and we will ensure they cleared out.
Thank you for helping reduced what ends up in our landfills, as well as providing our sister charities many useable items for their clients or for recycling
Effective Friday, March 27, York Region’s Public Waste Depots are only accepting garbage and Household Hazardous Waste (HHW) at their respective sites, until further notice.
At this time, all York Region public waste depots remain open during their regular service hours.
Accepting HHW Only:
- East Gwillimbury Household Hazardous Waste Depot
225 Garfield Wright Blvd, Sharon - Markham Household Hazardous Waste Depot
403 Rodick Road, Markham
Accepting Garbage and HHW Only:
- Elgin Mills Community Environmental Centre
1124 Elgin Mills Rd E, Richmond Hill - Georgina Transfer Station (only accepts HHW on Tuesdays and Saturdays)
23068 Warden Ave, Keswick - McCleary Court Community Environmental Centre
130 McCleary Ct, Concord
These updates will be posted to york.ca/wastedepots]york.ca/wastedepots and york.ca/bindicator]york.ca/bindicator and on City social media.
Collection of leaf and yard material is scheduled to begin again on April 21st. Miller Waste is rotating staff to ensure the health and safety of their drivers. Please store yard material on your property until regular bi-weekly collection begins. Refer to the updated online 2020 Collection Schedule for your start date.
Please note Bloomington Compost Depot is open for drop-offs:
Monday through Saturday 7am-6pm
1351 Bloomington Rd
Richmond Hill, ON
Call 1 866-887-6457 for more information
Parks staff are working and clearing receptacles however our full season contingent is not yet in place. Staff are attending the most critical locations, parks and areas which have medical gloves and masks left.
Regular operations will resume shortly.
Because of the serious pandemic situation, the Province and York Region have declared a State of Emergency. Although City staff continue to work and provide service, most City facilities and programs are now closed.
To find out what services and facilities are affected, please visit:
https://www.markham.ca/wps/portal/home/about/COVID-19-Information
The Province of Ontario has accelerated essential construction projects during COVID-19 extending construction hours which will keep Ontario workers safe. Please read more here: https://news.ontario.ca/opo/en/2020/04/ontario-accelerates-essential-construction-projects-during-covid-19.html
The list of essential businesses and services was recently changed. See the Provincial list.
For people with pets at home, PHAC said there are still a lot of unknowns concerning animal-to-human infection. As a precaution, the health agency said people should avoid close contact with their pets, which includes snuggling or kissing them. They should also not allow their pets to lick them, sit on their laps, or sleep in their beds. They should also avoid coughing and sneezing on their animals.
If possible, people should have someone else care for their pet while they’re in isolation. When out on walks with dogs, KEEP THEM ON THE LEASH, do not come in contact with other dogs/people.
Please refer to the City of Markham Animal Control 2005-254. Dogs must be on leash when off of private property; dog’s must be under control by owner/walker at all times; dog waste must be picked up.
Preliminary research has suggested that warmer temperatures may help to slow the spread of the novel coronavirus, but experts warn that pandemics don’t behave in the same way as seasonal outbreaks. In other words: summer weather won’t stop COVID-19, nor will it mean an end to physical distancing. Our best defence is to continue our physical distancing efforts.
Experts note that seasonal impact on the influenza virus is well established and a similar slowdown has been seen in the spread of the SARS outbreak, also caused by a coronavirus. But Prof. of Applied Mathematics at University of Waterloo Chris Bauch, notes that pandemics don’t behave the same way as seasonal outbreaks — and we still have lots to learn about this virus in particular. “Season influenza happens more or less the same time every year. And there are known seasonal factors that cause that,” he explained.
“Vitamin D is a part of certain antimicrobial peptide that our body uses to fight influenza — we get a lot of vitamin D in the summer, for example.” He notes that different diseases can be seasonal for different reasons. “Sometimes it’s related to how susceptible the host is. Sometimes it’s flooded through seasonality and our contact patterns,” Bauch explained. “For example, for some infections spread with kids being crowded together in school in September. There’s a correlation with the school calendar for measles, but we don’t see that for other infections.”
Pandemic influenza, he notes, exhibits different behaviours. “Pandemic influenza can come at any time of the year. We’ve had pandemic waves in the spring and the fall in the pattern in past pandemics… and of course, coronavirus is not influenza and so many of the same things will not apply,” he said.
Bauch says Canadians can expect to heed physical distancing advice until July, noting that halting the spread of the virus is largely dependent on the healthcare system, the availability of a vaccine, and our co-operation.
On Wednesday April 15, Ontario Premier Doug Ford announced an “all-out plan” to fight COVID-19 in long-term care homes, promising that “We will fortify the iron ring of protection around our long-term care residents and those who care for them.” The plan includes “COVID-19 SWAT teams, drawn from our hospitals, home care and public health care units to help homes manage outbreaks,” said Ford, as well as outbreak prevention work and a new order limiting LTC workers to one home at a time to prevent the spread of the virus.
Long-Term Care Minister Merrilee Fullerton said that Ontario will start testing all symptomatic staff and residents as well as asymptomatic contacts of confirmed COVID-19 cases in LTC homes. “We are working with public health units to assess risk for all homes, which is already underway as we speak,” said Fullerton.
With Passover and Easter this week, York Region Public Health continues to urge residents to stay at home, only go out for essential items and to limit contact to immediate family members only; gatherings of more than five people is prohibited unless you live together. Please do not invite friends and family over to share a meal, you may end up sharing a deadly illness.
Also note that you cannot be in the same vehicles if you do not live at the same address!
Please be cautious when making complaints to York Regional Police about people you see outside. York Regional Police as well as City of Markham Bylaw Officers are patrolling the City in addition to their regular duties.
Residents are permitted to be outside, to walk not only on our sidewalks but also on Park pathways and trails to bike, jog, blade. Everyone, who does not reside in the same household, must maintain a 6 foot/2 meter distance – this is about the length of a hockey stick. No one can use playground or exercise equipment, benches, gazebos and games tables in the parks; basketball courts, sports fields, tennis courts, pickleball courts etc. are closed and not to be used. If you see this then please let us know.
Citizens can report contraventions of the Emergency Management and Civil Protection Act to the YRP non-emergency line 1-866-876-5423
On March 13, Mayor Scarpitti launched MARKHAM CARES citing that as we navigate through these challenging times, we must remember that we are all in this together. Many are preparing by purchasing groceries and supplies but we should not forget others who may not be as fortunate.
Please support your local charities and food banks. You can drop off donations at all City of Markham Fire Stations and several grocery chains throughout Markham. Longo’s, No Frills, FreshCo and Whole Foods will have Markham Food Bank boxes at their entrances.
If you have a question that isn’t answered here, please feel free to contact us.